Do you ship worldwide?
Yes! We offer worldwide delivery by partnering with trusted courier services to ensure every order gets to your doorstep safely.
For more delivery details and rates, visit our shipping policy.

How long will it take to get my order?
The majority of orders are processed and shipped within 1-4 business days. Please note that during the holiday season, shipping
takes longer than usual, our current estimate is 3 to 7 business days. Check individual product status and processing time on the product page. Once the order is ready, it will be immediately shipped to your destination. For more information about shipping, please read our shipping policy.

Can I make changes to an existing order?
To make changes to an existing order, please email us at info@theartboxstore.com. We apologize, but we cannot make changes to custom orders or already shipped items.

Can I cancel my order?
To cancel your order, please email us at info@theartboxstore.com. We apologize, but we cannot cancel already shipped items or custom orders.

Do you accept returns and exchanges?
Absolutely. If you’re not 100% satisfied with your purchase or received a wrong product, we will gladly take it back or exchange it
for another item. We do not exchange or accept returns on final sale and last chance items, gift cards, face masks, fabric samples, Cut-to-length linen fabric, and custom orders. Returns and exchanges can be made within 15 days of delivery. Please note that we do not cover shipping costs for items that are being returned or exchanged.. For more details, please read our return policy.

FAQ
How long will my refund take and how will I be refunded?
Once the item is received by our team, we will send you a confirmation to the provided email address. We will issue a refund to your original payment method within 10 business days.

Where are your products made?
All of our linen bedding, clothing, kitchen and bath linens, curtains and blankets are made in a small, family-run studio in Jaipur,
India.

Do you offer wholesale?
We do offer wholesale of all our products to like-minded stores, boutiques, hotels, and restaurants all over the world. Send us an
email at info@theartboxstore.com and we’ll send you our wholesale terms and conditions.